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Heritage Tourism: For the Love of Old

Conservation of heritage buildings is an essential tool in city development. The role of a heritage site is to define the landmark within the area as well as to generate an economic return and to support the tourism industry. Conservation of heritage buildings is vital because it provides a sense of identity and continuity in a fast-changing world for future generations.


Melaka and George Town are remarkable examples of historic colonial towns on the Straits of Malacca. Having just this past week celebrated 12 years as UNESCO-recognised cities, it is only apt for us to share some work we have done with a recent client, Liu Men Hotel (Melaka).

Championed by Jason Pang, boutique hotel Liu Men sits where six individual shop-houses were once situated along the historic, colourful stretch of Jalan Tokong in central Melaka. Jason worked with architects and interior designers from Melaka and Kuala Lumpur to create the master plan for the hotel and is proud of the property's local roots.

Liu Men Hotel is a reflection of Melaka’s vibrant past elegantly fusing colonial art deco with Chinese Peranakan design. Stepping into the hotel, guests are greeted by an open space anchored by a red cast-iron spiral staircase. The lobby is dotted with antiques and exaggerated lounge chairs that come in pairs. There are not many places in Melaka for tourists to experience the charming ways of living that our ancestors used to have. The rise of new attractions that tell a story like Liu Men would perhaps reposition Malacca city as a true heritage destination.

Late in 2019 Liu Men hotel engaged Orchan Consulting to help propel the property through enhanced social media engagement, as well as select reviews from publications and Malaysian influencers. Orchan curated a theme-based social media strategy for the hotel, emanating from the interior design and cultural significance of the hotel, to the street it sits on, to the surrounding neighbourhood and landscape. We invited Malaysian television personalities Daphne Iking and Jennifer Ashraf for a staycation, as well as featuring Liu Men in Harper’s Bazaar magazine, under Bazaar Cities section.

Liu Men is just a small hint at why Malaysians need to preserve heritage. Gentrification has led to increased public interest and appreciation for culture and heritage, particularly amongst the younger generation. Heritage preservation in Malaysia has become a means of resistance to further urbanisation; its primary purpose is to rally and to educate the public about the conservation of the country's living legacy.







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