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Showing posts with the label Community Engagement

Brand Visibility in the LLM Era: Why PR Holds the Advantage in Southeast Asia

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Brand discovery is changing, whether most organisations are ready for it or not. As large language models like ChatGPT, Gemini, and Perplexity become default starting points for questions, visibility is no longer about who ranks highest on a search results page. It’s about who shows up inside an answer. Adweek* recently described LLMs as the new information gatekeepers, synthesising content rather than pointing users to links. What matters to these systems isn’t volume or optimisation tricks. It’s whether information looks trustworthy enough to repeat. That distinction is subtle, but it changes everything. Globally, Reddit has emerged as one of the most-cited sources across major AI platforms. Not because it is polished, but because it is messy, opinionated, and visibly human. The conversations there follow real questions, real disagreements, and real consensus-building. That’s how models learn what “helpful” looks like. But Southeast Asia doesn’t have a Reddit equivalent. And that’s ...

ESG in APAC: Cutting Through Greenwash, Building Real Credibility

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In APAC , ESG is exploding, but audiences can sniff out greenwashing instantly. There’s no faster way to burn trust than to plaster “sustainability” all over your marketing while your operations tell another story. In Asia-Pacific , ESG (Environmental, Social, Governance) has shifted from nice-to-have to non-negotiable. But the danger is clear: do it poorly, and your brand risks being dismissed as performative. Do it well, and ESG becomes one of your most powerful reputational assets. This isn’t about being perfect. It’s about being real. Stakeholders across Southeast Asia , from investors to regulators to consumers, are sharper, more vocal, and more connected than ever. If your ESG story doesn’t add up, it won’t take long for someone to call it out. Performative vs. Purposeful: Spot the Difference The gap between performative ESG and purposeful ESG is obvious once you know what to look for: Tone: Performative comms sound self-congratulatory (“Look how good we are”). Purposef...

PR for Startups in Malaysia: Standing Out in a Noisy Market

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Startups don’t have the luxury of time, and they sure don’t have the luxury of big budgets. You’re running lean, fighting for market share, and probably pitching to investors in the same week you’re onboarding your first customers. So why bother with PR - or even consider a PR agency for startups in Malaysia  - when every ringgit counts? Because in Malaysia’s crowded startup ecosystem, credibility isn’t a “nice-to-have.” It’s survival. Why PR Beats Ads (Especially for Startups) Let’s be blunt: you can buy ads. Anyone can. But attention isn’t the same as trust. A Google ad might get someone to click. A social campaign might rack up likes. But the right kind of PR gets you something money can’t buy: belief . People believe what third parties (media, thought leaders, even communities) say about you far more than what you say about yourself. And when you’re a startup - unknown, untested, and maybe a little misunderstood - credibility is the currency that opens doors. Investors, custom...