Orchan Consulting | Asia Sdn Bhd

Startups don’t have the luxury of time, and they sure don’t have the luxury of big budgets. You’re running lean, fighting for market share, and probably pitching to investors in the same week you’re onboarding your first customers. So why bother with PR - or even consider a PR agency for startups in Malaysia  - when every ringgit counts? Because in Malaysia’s crowded startup ecosystem, credibility isn’t a “nice-to-have.” It’s survival. Why PR Beats Ads (Especially for Startups) Let’s be blunt: you can buy ads. Anyone can. But attention isn’t the same as trust. A Google ad might get someone to click. A social campaign might rack up likes. But the right kind of PR gets you something money can’t buy: belief . People believe what third parties (media, thought leaders, even communities) say about you far more than what you say about yourself. And when you’re a startup - unknown, untested, and maybe a little misunderstood - credibility is the currency that opens doors. Investors, custom...

  We've been a little quiet, but there's been good reason for that – we've been busy evolving. Oh, and we launched The Third Degree somewhere in there too. (Sleep is overrated, right） The communications world has shifted dramatically, and frankly, so have we. What started as traditional PR work has grown into something much more strategic. We're calling it N-E-X-T because this feels like a genuine upgrade in how we approach client partnerships. What's Different Now Honestly? We've become more selective about the work we take on, and more focused on the work that actually moves the needle. These days, we're spending more time in boardrooms than press rooms – helping brands think through their long-term positioning, not just their next social media post, op-ed or press release. That behind-the-scenes strategy work we mentioned? It's become our sweet spot. We're the team you call when you need to figure out your story before you tell it to the world....

At Orchan, we’ve seen consulting at its best - and at its glossiest. Dirty Consultant is our no-nonsense series calling out the theatre, the buzzwords, and the shiny distractions that get in the way of real change. Because true consulting isn’t about polished decks or clever algorithms; it’s about rolling up sleeves, getting into the grit, and facing the messy human reality head-on. Are you a dirty consultant? She was. Back then, she didn’t sit behind a shiny desk. She pulled night shifts. She rode shotgun with truckers. She sweated it out in the warehouse. She asked the tough questions: to managers in ties, and to workers in boots. She refused to give advice until she knew what the advice meant for the people who had to live with it. That was consulting. Now? Consultants stroll in polished and perfect. Designer suits. Fresh slides. Laptops glowing like neon signs. They sell “platforms” and “solutions” and “engagement dashboards.” But they won’t get their hands di...

Hey there … yes, you! Glad you stumbled in. This is Orchan’s corner of the internet - part soapbox, part diary, part sounding board. Here you’ll find our thoughts on the industry, lessons we’ve learned the hard way, a few rants (constructive ones, of course), and maybe even the odd video when we’re feeling fancy. So, who are we? Orchan’s a comms agency born and bred in Kuala Lumpur, with arms stretching into Singapore, Indonesia, Vietnam, and wherever else clients drag us. We’ve been called many things -  strategic, fast, occasionally loud - but what we're not is cookie-cutter. If you’re after a “copy-paste” campaign, you’ve probably knocked on the wrong door. We believe PR is for everyone. Big multinationals? We’ve worked with PUMA, Dyson, Pernod Ricard, Garmin, and the like. Scrappy start-ups and even hawker stalls? Been there, done that, and loved it just as much. For us, the job is always the same: find your story, polish it up, and get people talking. We also train. Crisi...

Six Deadly Blindfolds (Reinvention II) We are all guilty! We are guilty of not seeing the bigger picture. We are guilty of sweeping something under the carpet because it is easier than tackling head on. Whether it be clouding (external forces) or our own distractions (internal forces), this ‘missing the point’ can result in decision-makers making ill-informed choices. We need to address the very real blindspots in our decision-making processes. From that point, we see in a clearer fashion, the reality of circumstances, and can make informed, intelligent decisions to move forward to the next level. At the launch of “Reinvention: Acceletating Results in the Age of Disruption” by Shane Cragun and Kate Sweetman, Kate spent time highlighting the Six Deadly Blindfolds that impact upon entrepreneurs, managers and decision-makers. These resonated strongly with the entire audience, as we all recognized that at some stage along our managerial career path, we have been gu...

Reinvention Revisited Regardless professional manager or entrepreneur, it is always good for us to take a step back to reframe ourselves and our business, and to experience what we do through a fresh lens. On my part, I regularly attend book launches, listen to interesting and inspirational speakers, and read up on the latest business dialogue through the many informative and relevant portals available. Not that recently, but certainly stuck in my memory, I had the good fortune to attend a book launch in Kuala Lumpur. The authors were not Malaysian, nor to be honest, was any of the content. But, it struck a chord – offering fresh insight into the interactions I have every day, and with respect to the advice we as a business give to our valued clients. What was enjoyable about the launch was not the content of the book per se, but the delight of the principal author in delivering her presentation. A seasoned pro, the author stepped it up a notch and de...

Learning is lifelong! Sometimes learning is unlearning; sometimes it is opening our mind enough to recognise when we could learn more than we already have. Either way, we need it for our own personal and professional growth. Keep an eye out in the coming days for Orchan's new 2023 Training initiatives in Public Relations, Branding, and Reputation Management!  We train clients, industry professionals, and entrepreneurs wanting to stay on the cutting edge of 'all things communication'.

Sadly, it’s true - social media is not a safe space. Not for people. Not for businesses. Not even for brands that think they’ve got it figured out. But here’s the catch: avoiding it isn’t an option. Social media is where conversations (and controversies) happen. What you can do is engage smartly - with a plan, with purpose, and with your eyes wide open. We’ve seen it first-hand: a brand pours months of effort into a campaign, only for a single post (from an overzealous employee or an unhappy customer) to overshadow the whole thing. Suddenly, instead of celebrating wins, the brand is scrambling to do damage control. Because let’s be real: Brand saboteurs will test you. Keyboard warriors (and worriers) will come for you. One wrong move can be amplified in ways you didn’t see coming. That’s why having a solid social media strategy isn’t just “nice to have.” It’s your armour. It’s your shield. And knowing when to clap back - and when to stay silent - is as important as what ...

My 5 Cents Worth   A few years back I was friends with a guy who managed a couple of F&B outlets as part of a bigger local chain of restaurants. I used to enjoy eating at the chain as the food was consistent, decent, well-priced, and of course, accessible to my home.   Late afternoon one day, I went to pick up some take-away for my dinner from an outlet I didn’t go to that much. The duty manager, as was the SOP, ‘manning’ the till (cash register), taking customer orders and processing payment. My bill: RM 19.95. I handed over my not-so-crisp RM20 note, and awaited my receipt (always ask for a receipt) and my change.   I got a receipt, but not my 5 sen (cents).   Duty manager shuffled off to get my order from the kitchen. When she returned with my order, I asked “where was my change”?   “Its only 5 sen lah, why do you care?” was her response. To which I gave her a very direct response: “Because it’s MY 5 sen and not yours”. She kept trying...

Building Brands | A Conversation with Farrell Tan With over two decades in advertising and PR, our Director Farrell Tan has worked on everything from Coca-Cola to Nokia. We sat down to talk about what he's learned about building brands that actually stick. 1. So, Farrell, you've been in this game for a while now. Take me through how you ended up doing what you're doing. Well, it wasn't exactly planned, I'll tell you that. I started as an intern - and honestly, I was just happy to get my foot in the door anywhere. The accounts I worked on... Reject Shop, Bank Utama, Sheraton Langkawi... not exactly glamorous stuff, right? But you know what? Best thing that could have happened to me. When you're working with smaller budgets, smaller brands, you can't just throw money at problems. You have to actually think. You have to be creative with RM5,000 instead of RM50,000. That discipline... I mean, it stayed with me even when I moved to McCa...