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Showing posts with the label Metrics

Data Dashboards Are Making Communicators Dumber

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Not long ago, we walked into a pitch with a regional brand team. They proudly showed us their “cutting-edge” PR dashboard: a glossy interface packed with charts, graphs, and numbers that spun and updated in real time. It looked impressive. But five minutes in, we asked a simple question: “So, what decisions are you making based on this data?” Silence. The truth is most dashboards are beautiful distractions. They count clicks, mentions, impressions, and sentiment scores; but rarely tie those metrics back to business outcomes. Worse, they give leaders a false sense of control: as if more colourful charts somehow equal smarter strategy. In practice, we’ve seen teams paralysed by dashboards. They obsess over vanity spikes (“Look! Engagement’s up 35% this week!”) but can’t explain whether customer trust actually improved, whether stakeholders feel reassured, or whether sales conversations got easier. That gap -- between what’s tracked and what actually matters -- is where communicators los...

The Evolving Role of Influencer Marketing in Southeast Asia: Beyond the Mega-Influencer

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For years, the influencer playbook in Southeast Asia was simple: hire the biggest name you could afford, sit back, and watch the likes roll in. But the rules have changed. Today, audiences are savvier, regulators are catching up, and the real influence is shifting from the red-carpet “mega” stars to the smaller, hungrier, more authentic voices shaping communities online. If you’re still chasing follower counts as your north star, you’re not just behind the curve; you’re burning budget. The Shift: From Mega to Micro (and Nano) In markets like Indonesia, the Philippines, and Malaysia, consumers are starting to tune out big-ticket endorsements. Why? Because they smell scripted, staged, and bought. Enter micro- and nano-influencers: creators with 1,000 to 50,000 followers, often laser-focused on niche communities e.g., parenting groups, gaming circles, sustainable living advocates, you name it. They may not have the lure or gloss of a celebrity, but their engagement rates are often higher...

AI in PR in Asia-Pacific: Game-Changer or Just Another Buzzword?

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Imagine this: your next PR campaign doesn’t just report results but  predicts them. At Orchan, we’ve spent years shaping reputations across Asia-Pacific’s messy, beautiful, contradictory markets. The missing piece? Proof of PR’s impact that actually matters to CEOs and business leaders, and not just clippings and vanity metrics. From Vanity Metrics to Predictive PR Traditional PR still leans on after-the-fact indicators like media clippings and survey feedback. Nice to have, but they don’t tell you if a campaign will shift sales, build loyalty, or head off a brewing crisis. That’s where the new wave of tools is changing the game. Platforms like PR Newswire’s Amplify and Meltwater’s AI-driven analytics aren’t just about press release distribution or monitoring anymore; they’re nudging PR into predictive territory. Amplify talks about turning a single release into a campaign with built-in optimisation. Meltwater has been doubling down on social listening and predictive modelling. ...