Having handled a diverse range of F&B industry clients, and being well-initiated with the local culinary scene; our director, Craig J Selby (CJS) and senior executive, Christina How (CHYL) share with us their insights on marketing in the F&B industry. Enthusiastic foodies themselves, the duo are clear cut on the fact that what makes restaurants succeed is not solely the food, but the overall experience they can offer. Food is now served! In the form of digestible nuggets of information that is. 1. When you talk about F&B marketing in general, what does it encompass? CJS – All aspects of communicating to, and promoting your product / service / outlet to your customer. It may include Public Relations, social Media Management, tie-ups with preferred suppliers such as credit card brands. Events for other brands that utilise your outlet, coupons, special festive promotions or even happy hours. There’s a lot involved in F&B marketing, and a lot of opportunities o...