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Well Played KFC, Well Played!



I’m not sure whether I would call it a ‘crisis’ per se, but certainly a major dilemma – KFC in the UK ran out of chicken this week. Oh well, a bit of a cock up I guess. But, their handling of the incident from an advertising perspective is what has left its mark, and

in both good humour and reasonable time too, KFC apologized to their customers for the fowl situation.



Didn’t they do well?

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