Reimagining Business-As-UnUsual Through Business Continuity Planning
In
late 2019, BCP had a different vibe. Business Continuity Planning was ensuring
that your business could continue should an internal or external shock hit it.
Such shocks were limited to (externally) interruptions of the supply chain,
policy adjustments, shifts in significant clients; and (internally) staffing
issues, succession planning, and the like.
A
global pandemic was not quite on the cards; nor was the word “pivot” such an
oft-used term as it is today.
Enter
Business Continuity Planning 2.0 (2020) and now 3.0 (Malaysia, 2021) – how have
we, as functioning business, adapted to the tectonic shifts in our business
landscape, and how have we ensured that we stayed afloat, and continued to
succeed and thrive under such dynamic and challenging conditions?
The
pandemic poses new and unique sets of challenges for brands. Not only does the
coronavirus spread from one person to the other, and has no geographical focus,
its destructive influence is vigorously changing without concern for
boundaries. For brands to remain competitive, build resilience, and preserve
business continuity, they have to be analytical and proactive in their approach
to retaining their business community, consumers, employees, and teams.
Business
Continuity Planning is an essential process for all brands; finding ways to
reimagine a business-as-unusual environment that minimises disruption requires
intelligent thinking and planning, followed by consistent action and credible
communication.
Brands
have to be predictive and proactive in their decision-making. People are
looking to their employer, community, business leaders, and governments for
guidance and inspiration.
Almost
all businesses are likely to experience significant disruption to their
business-as-usual operation, and will face underperformance issues throughout
the crisis. Brands are experiencing logistical and operational disruption, as
well as significant shifts in consumer demand.
Clear,
transparent and timely communications are necessary when creating a platform to
reshape the business and to secure ongoing support from customers, employees,
suppliers, creditors, investors and regulatory authorities.
Business
Continuity Planning is not only examining, understanding, and activating
realignments and pivots to ensure the business continues, but the effective
communication of this with all stakeholders, ensuring that transparency enables
and facilitates mutual support and opportunity through changes.
Once
the pandemic is controlled, brands need to review and renew business continuity
plans; they will need to assess how existing plans are working. Brands will
then need to consider activating new guidelines in place, based upon lessons
learned, as well as solid contingency plans to build resilience and better
respond to future crises.
Orchan’s
curated Business Continuity Planning for Startups and SME’s works both in a
consultancy or training mode; enabling your decision-makers to embrace the
approach that meets their needs best. Our core focus is on embedding and
activating effective and informative communication strategies to keep your
publics aligned to your business path.
Drop
us a line (changenow@orchan.asia) or give us a call at 03-2110-9407 to have a
chat about your needs. It’s never too late to ensure the future of your
business is on the right track.
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